INTELLIGENT FUEL DISPENSERS

Smart overview of the Invention

Intelligent fuel dispensers are designed to enhance customer experience by identifying customer characteristics and personalizing fueling sessions. These dispensers incorporate advanced technology, including image sensors and processors, to facilitate touchless interactions, thereby minimizing physical contact with potentially contaminated surfaces.

Current Challenges in Fuel Dispensing

The traditional fuel dispensing process often requires customers to touch various interfaces, which can harbor dirt and germs. Furthermore, regular customers frequently have to re-enter their fueling preferences each time they visit, leading to inefficiencies and frustration. This highlights the need for a more streamlined and hygienic solution in the retail petroleum industry.

Functionality of Intelligent Dispensers

These dispensers utilize an image sensor connected to a processor that assesses images to ensure safety conditions are met before fueling begins. The system can detect if a customer is smoking or if their vehicle's engine is running. Additionally, the dispenser can identify customers by analyzing facial features or vehicle characteristics, allowing for tailored user experiences.

Personalized Customer Experience

Upon recognizing a customer, the dispenser can automatically retrieve their preferences, such as fuel grade and payment methods, displaying this information on a graphical user interface (GUI). This personalized approach not only speeds up the fueling process but also enhances customer satisfaction by offering tailored services such as loyalty rewards and car wash options.

Touchless Interaction Features

The intelligent fuel dispensers also support touchless gestures for interaction. Customers can use hand motions to control the GUI without needing to touch the device. The system can recognize gestures like pointing or thumbs up/down, further streamlining the fueling experience while maintaining hygiene and safety standards.