SYSTEMS AND METHODS FOR CREATING CUSTOM ACTIONS

Smart overview of the Invention

The disclosed methods and systems focus on enabling interactions with data objects within online social networks through custom actions. A user interface is designed to feature a publisher that allows users to create and define these custom actions. These actions are established based on instructions provided by an entity via an application programming interface (API), which can specify the data object, the type of interaction, and other relevant attributes.

User Interaction with Data Objects

Users can initiate interactions with data objects by selecting custom actions created by other users or entities. Once a custom action is selected, information is submitted through the publisher, which then updates the associated database system. This process facilitates more efficient communication and information sharing among users within the social network.

Cloud Computing Context

The implementation operates within a cloud computing framework, where resources and services are delivered over the Internet. Users benefit from this model as it abstracts the underlying technological complexities, allowing them to focus on utilizing the services without needing extensive technical knowledge. However, traditional database management techniques often fall short in providing timely updates about user activities.

Information Feeds and Updates

Online social networks utilize information feeds to display updates about various data objects, including records such as cases or accounts. Users can follow these records, enabling them to receive notifications about any changes or updates. The information feed may consist of diverse content types, including text, images, and multimedia files, enhancing user engagement and interaction.

Notifications and Group Interactions

When users submit updates or comments within the social network, notifications may be sent to all followers of the relevant user or group. This system ensures that followers are kept informed of new interactions. The approach also allows for group-specific feeds where members can share updates in accordance with defined permissions, further fostering collaboration and communication among users.